Privacy Policy

At Arc Forge Store (www.truebowman.com), we honour the tradition of archery by protecting your personal data with the same care we apply to crafting our bows and arrows. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our workshop in the digital realm.

1. The Data We Collect

Like a fletcher selects only the finest materials, we collect only necessary information:

• Order Information: Your name, shipping address, email, and payment details when you purchase our archery equipment
• Account Details: If you create an account, we store your login credentials and preferences
• Communication Records: Correspondence through email or our contact forms
• Technical Data: IP address, browser type, and device information for security and analytics
• Usage Data: How you interact with our website, like which arrows or bows you view

2. How We Use Your Data

We wield your data with the precision of an English longbow:

• To forge and fulfill your orders for aluminium arrows, crossbows, or other archery equipment
• To sharpen our customer service to medieval longbow standards
• To temper our website’s performance through analysis of visitor patterns
• To fletch marketing communications, only with your consent
• To defend against fraudulent transactions like a quiver of arrows against intruders

3. Data Sharing & Disclosure

We guard your data as fiercely as a back quiver protects its arrows:

• Service Providers: Trusted partners who help us craft your experience (payment processors, shipping carriers)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of a merger or acquisition, with appropriate safeguards

We never sell your personal data to third-party marketers.

4. Data Storage & Security

Your information is stored with the security of a crossbow case:

• Encrypted using PCI-compliant systems for payment data
• Stored on secure servers with limited access
• Retained only as long as necessary for our legitimate business purposes

While we employ traditional craftsmanship values with modern security measures, no digital transmission is completely secure. We recommend using strong passwords and protecting your login details.

5. Your Rights

As the archer controls the bow, you have rights over your data:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request removal of your data under certain circumstances
• Restriction: Limit how we use your data
• Objection: Opt-out of certain processing activities
• Portability: Receive your data in a structured format

To exercise these rights, contact our craftsman’s support at [email protected].

6. Cookies & Tracking Technologies

Our website uses cookies like a fletching jig uses glue – to help things work properly:

• Essential Cookies: Required for basic functions like adding items to your cart
• Performance Cookies: Help us improve our website’s functionality
• Marketing Cookies: Used only with your consent to show relevant ads

You may adjust your browser settings to refuse cookies, though this may affect certain features of our website.

7. International Data Transfers

As we serve archers worldwide (excluding certain Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure such transfers comply with applicable data protection laws.

8. Changes to This Policy

We may update this policy as we would a bow’s draw weight – carefully and with notice. The updated version will be posted on our website with a new “Last Updated” date.

“We protect your privacy with the same dedication we apply to crafting fine archery equipment.”